Privacy Policy
At unokword, your privacy and security are our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you visit or shop on our website.
1. Information We Collect
When you visit or make a purchase from our store, we may collect the following information:
- Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
- Order Details: Items purchased, customization details, and transaction history.
- Technical Data: IP address, browser type, device information, and cookies for website analytics and optimization.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate updates about your purchase, shipping, or support inquiries.
- Improve our website, services, and customer experience.
- Send promotional offers (only if you’ve opted in to receive marketing emails).
3. Data Protection
We implement strict security measures to protect your data, including encryption and secure payment gateways.
Your payment information is never stored on our servers.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your data only with:
- Trusted third-party providers (e.g., payment processors, shipping carriers) necessary to complete your order.
- Legal authorities, only if required by law.
5. Cookies & Tracking
Our website uses cookies to:
- Enhance your browsing experience.
- Analyze site performance and improve functionality.
You can disable cookies through your browser settings, but some features may not work properly without them.
6. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Request corrections or deletions of your information.
- Opt out of marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the latest revision date.
8. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us at:
Email: support@unokword.com