Shipping & Delivery Policy
At unokword, we’re committed to delivering your custom jerseys quickly, safely, and efficiently — no matter where you are in the world.
Processing Time
- All custom orders are made-to-order.
- Standard production time: 5–10 business days (depending on order size and customization complexity).
- You will receive an email confirmation and tracking number once your order has been shipped.
Shipping Options & Estimated Delivery
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| United States | 7–12 business days | 3–5 business days |
| Canada | 7–14 business days | 4–7 business days |
| Europe | 8–15 business days | 5–7 business days |
| Australia & New Zealand | 8–15 business days | 5–7 business days |
| Other International Locations | 10–20 business days | Varies by location |
Note: Delivery times may vary due to customs, holidays, or unforeseen delays beyond our control.
Shipping Costs
- Standard Shipping: Free on orders over $0
- Express Shipping: Rates calculated at checkout based on location and order weight.
Order Tracking
Once shipped, you’ll receive a tracking number via email to monitor your package in real-time.
Customs & Duties
International customers are responsible for any customs duties, taxes, or fees required by their country’s regulations.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our support team within 7 days of delivery, and we’ll assist you in resolving the issue promptly.